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FAQ

    Find answers to the most popular questions regarding trading with Tickmill.

    Cryptocurrency Funding

    Do I need to provide any additional documents to deposit with cryptocurrencies?

    Depending on the transaction amount, you may be asked to upload your ID document and/or a source of funds document for payment verification. This could be a screenshot from the exchange you are using, such as a crypto wallet transaction statement.

    How long does it take for my cryptocurrency transaction to be approved and reflected in my Tickmill wallet?

    Transaction times vary depending on the amount. In some cases, you may be asked to upload additional documents for verification.

    • If no verification is required, the transaction typically takes from a few minutes to a few hours.

    • If verification is required, it may take 12 to 24 hours for our crypto provider to review your documents and process the deposit.

    In which countries is crypto funding available?

    Crypto deposits and withdrawals are available in certain regions. To check availability in your location, log in to your Client Area and view the list of payment methods.

    In which cryptos can I deposit or withdraw funds?

    You can deposit or withdraw in BTC, ETH, USDT, USDC *ERC20 cryptocurrencies to and from your Tickmill wallet.